Returns & Exchanges
At PackFlipps, we want you to love your new fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, we are committed to making your exchange or refund process as effortless as possible.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging and securely attach the prepaid shipping label provided via email.
Drop Off the Shipment
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of starting your request.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing